A retired cop in Michigan called dispatchers to report he gave his wife a “merciful ending” to her Alzheimer’s disease before taking his own life, a 911 call shows. On Sept. 28, William Kitzmiller ...

CLEVELAND (WJW) – The FOX 8 I-Team has found Cleveland police dispatchers punished for not working overtime even when they expected to have a day off, so we investigated. Urgent 911 calls often ...

which routes the call to a local dispatch center or relay center if the dispatch center is unable to receive 911 text messages. These relay centers consist of third-party and Apple-employed ...

It allows dispatchers to video chat 911 callers, giving them an inside look at fire and medical emergencies before crews arrive. On Thursday, KENS 5 exclusively covered an emotional reunion ...

Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire. "I'm not a hero, I’m a human” explained Lane.

Richmond’s Office of Emergency Communications is rolling out an automated 911 callback feature that will cut back on emergency dispatchers’ call volume, department director Stephen Willoughby ...

The company, Prepared, enables 911 dispatchers to get a caller’s real-time GPS location if their phone supports it. Via Prepared, dispatchers can also receive and respond to texts and images ...

Refers to the latest 2 years of stltoday.com stories. Cancel anytime. Tyrece Payne, a newly hired 911 city police dispatcher trainee, is greeted by Mayor Tishaura O. Jones following a swearing-in ...