CLEVELAND (WJW) – The FOX 8 I-Team has found Cleveland police dispatchers punished for not working overtime even when they expected to have a day off, so we investigated. Urgent 911 calls often ...

This morning on his Behind the Badge segment, KTBS 3's Rick Rowe introduces us to the first first responders -- the 911 dispatchers. If you would like to submit an idea for a future Behind the ...

It allows dispatchers to video chat 911 callers, giving them an inside look at fire and medical emergencies before crews arrive. On Thursday, KENS 5 exclusively covered an emotional reunion ...

Donna Lane, a 911 dispatcher at the Southold Police Department is being credited with saving a family of five whose Mattituck home was on fire. "I'm not a hero, I’m a human” explained Lane.

Richmond’s Office of Emergency Communications is rolling out an automated 911 callback feature that will cut back on emergency dispatchers’ call volume, department director Stephen Willoughby ...

Refers to the latest 2 years of stltoday.com stories. Cancel anytime. Tyrece Payne, a newly hired 911 city police dispatcher trainee, is greeted by Mayor Tishaura O. Jones following a swearing-in ...

which routes the call to a local dispatch center or relay center if the dispatch center is unable to receive 911 text messages. These relay centers consist of third-party and Apple-employed ...

The company, Prepared, enables 911 dispatchers to get a caller’s real-time GPS location if their phone supports it. Via Prepared, dispatchers can also receive and respond to texts and images ...