The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a ...

A new report from Chatmeter finds that customer grievances about things like staff attitudes, inaccurate orders, and rude managers have increased in the past year ...

“Growing reviews and customer chatter around poor service [are] an obvious warning sign,” John ... "Today, customers are using their mobile phones while in the restaurant or the drive-through to ...

An Applebee’s customer started an uproar in his TikTok comments after impersonating the restaurant chain’s CEO to a server ...

Uber Eats, DoorDash or Grubhub – they’re all pretty much the same business model, but one shines much brighter in consumers’ ...

Working in a restaurant builds character, organization, and customer service skills, offering valuable life lessons.

Fast food service isn't exactly known to be as good as a Michelin-starred restaurant. However, it's now apparently getting ...

Through cutting-edge loyalty programs and restaurant technology, savvy QSRs are creating experiences that justify their new ...

Police are looking for a person who they say attacked a man in Clifton Heights. The victim, who is also an Army veteran, says ...

The Pennsylvania restaurant has been targeted on Yelp, with a slew of negative reviews by online jokers deriding the former ...

Data from Black Box Intelligence and others suggest consumers are ordering restaurant budget deals. But the focus on value ...

Chick-fil-A’s positive reputation aligns with the chain topping the ranks of fast food restaurants in the American Customers Satisfaction Index for the 10th consecutive year in addition to receiving a ...