As a seasoned customer service trainer of more than ten years, customer service videos are an essential part of my ‘training toolkit’ that helps me achieve powerful learning outcomes.
like customer service and customer satisfaction. In reality, it’s much broader. Here’s how we define it: Customer experience (CX) is the sum of all touchpoints and interactions customers have ...
There are many ways you can get a video made for your business. Many claim that they are a video production company but there ...
For customer service operations today, artificial intelligence has become an essential component of responsible customer ...
There, he meets Nora, a customer ... streaming service’s Freevee channel, an ad-supported video-on-demand (VOD) option formerly known as IMDb TV. It’s worth sitting through the short ads ...
Todd Pruzan, HBR: Welcome to the HBR Video Quick Take ... artificial intelligence has become a critical tool for customer service, to the point that some would argue customer service leaders ...
UGC in your videos diversifies your content, helps make it credible, and builds camaraderie so that your viewers will identify with your video content more and share it. They will feel empathy, ...
Whether you're vlogging on YouTube, uploading to TikTok, or working for a movie studio, you need a powerful, fast video editing app. We test and rate the best video editing software to help you ...
YouTube on Thursday announced a series of updates for its short-form video product, YouTube Shorts. These include the ability for creators to upload videos up to three minutes in length.
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