David Karandish has been busy. Capacity, his support automation company, was planning a $5 million “bridge round” to help the ...

Artificial intelligence-powered customer service startups Decagon AI Inc. and Neuron7 Inc. both announced big funding rounds today, with the former closing on a hefty $65 million investment, and the ...

Wix and WordPress are two popular web hosting services. We compared them on features including price and ease of use to help ...

Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block ...

A learning culture can help tech executives promote continuous training opportunities, especially as organizations embed AI across key processes.

"Besides new machine and process technology, the importance of automation, digitalization and, above all, very pragmatic ...

Oncology: The new centre in Tanzania will offer holistic care, including diagnostics, surgery, chemotherapy, and ...

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...

Clustering takes segmentation further by grouping consumers based on deeper, data-driven insights (e.g., behaviors, values and needs) rather than surface-level characteristics. With the right data, ...

Tazz, one of the most important delivery platforms in Romania, part of the eMAG group, announced the signing of an agreement ...

Following the closing of the acquisition of KELIX bio, Mubadala Investment Company PJSC has empowered its new specialty ...

An intellectual property treaty has opened a new path to Indigenous economic empowerment and environmental protection.